Frequently Asked Questions

Got an idea but not sure how to turn it into reality? We can help. Whether it’s a cardboard template, a rough sketch, a Google image, or just something in your head – our in-house CAD team can turn it into a file ready for cutting.

If you’re supplying your own drawings or artwork, we’ve outlined a few key guidelines below to help things run smoothly. And if you’re unsure about anything, just get in touch – we’re happy to talk it through.

Supplying of CAD files

For the cleanest and most efficient cut, please ensure your files:

• Are fully dimensioned, with key tolerances clearly marked
• Are scaled 1:1 in metric units
• Have all endpoints joined (no overlaps or gaps)
• Contain no duplicate or zero-length entities
• Have all construction lines, splines, title blocks, and non-editable elements removed
• Clearly state fold directions and critical dimensions if folding is required (e.g. inside vs. outside dimensions)

File Formats

The preferred formats are:

• DXF
• DWG
• STEP
• EPS (vector lines)
• AI (vector lines)

Sending your files

You can email files directly to sales@oscs.co.nz, or upload via our contact page.

Supplying Physical Templates

If you're providing a physical sample or template:

• Make sure it’s clean and accurate enough for us to measure
• Let us know if you’d like it returned – otherwise, it will come back with your finished job